Privacy Policy

last updated
May 23, 2018

We collect certain information through our website, located at www.markable.ai (our “Website”), including through the products and services provided at the Website. This page (this “Privacy Policy”) lays out our policies and procedures surrounding the collection and handling of data about any living individual who can be identified from that data or from that data and other information either in our possession or likely to come into our possession (“Personal Data”).

This Privacy Policy applies only to our Website and to the products and services provided through our Website. It does not apply to any third party site or service linked to our Website or recommended or referred by our Website, through our products or services, or by our staff. And it does not apply to any other website, product, or service operated by our company, or to any of our offline activities.

By use of our Website, you agree to the collection and use of information described in this Privacy Policy.


Personal Data We Collect

We collect the following personal data from users who buy our products or services or contact us through the demo or contact forms at our Website: first name, last name, company name, and e-mail address, postal address, telephone, credit card number, and banking information.

We also collect data on how our website is used: number of page visits and duration, type of browser, and type of device (collectively, “Usage Data”). This Usage Data may include personal data, like your Internet Protocol (IP) address.

We also use “cookies” to collect certain information from all users, including Web visitors who don’t buy anything through our Website. Data collected through cookies may include Usage Data (whether or not personal) and Personal Data. A cookie is a string of data our system sends your computer and then uses to identify your computer when you return to our Website.

You can set up most browsers to refuse all cookies or to notify you of any cookies you receive. But if you don’t accept cookies, you won’t be able to make as efficient use of our Website, and you may not be able to use some features at all.

Our Website is not intended to collect data from children or from anyone under 18. If you are aware of children’s information collected through our Website, please contact us immediately at legal@markable.ai.


Our Use of Personal Data

We use your Personal Data to create your account, to communicate with you about products and services you’ve purchased, to offer you additional products and services, to bill you, and operate, maintain, and improve our sites, products, and services. We also use that information to the extent necessary to enforce our Website terms of service and to prevent imminent harm to persons or property.

We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

Do Not Track Notice

Do Not Track (“DNT”) is a setting in a web browser that directs websites not to track your behavior. You can activate the DNT settings through most browsers.

We do not track users over time and across third party Websites, so we do not respond to DNT signals.

We have not authorized any third party to track consumers or visitors while they are on our Website, and we are aware of no such tracking.


Retention of Personal Data

We retain your Personal Data so long as it serves the purposes listed in this Privacy Policy, including to operate our services, send you notices other general messages (unless you’ve unsubscribed), to collect and monitor traffic and other usage statistics at our Website, to resolve disputes, to enforce the terms of this Website’s contracts, and to comply with our legal obligations.


Transfer of Personal Data

We may store or process your data outside your city, province, state, or country. Data storage venues include, without limitation, the United States and the European Union. These and other data storage jurisdictions may operate under privacy and data protection laws different from those of your home jurisdiction. Your submission of data to our Website and your consent to this Privacy Policy include consent to such storage and processing outside of your jurisdiction.


Contractor and Other Third Party Access to Personal Data

We give certain independent contractors access to Personal Data. Those contractors assist us with creating our technology, building our products, and performing our services. All those contractors are required to sign contracts in which they promise to protect Personal Data using procedures reasonably similar to ours. (Users are not third party beneficiaries of those contracts.) We also may disclose Personal Data to attorneys, collection agencies, or law enforcement authorities to address potential AUP violations, other contract violations, or illegal behavior. And we disclose any information demanded in a court order or otherwise required by law or to prevent imminent harm to persons or property. Finally, we may share Personal Data in connection with a corporate transaction, like a merger or sale of our company, or a sale of all or substantially all of our assets or of the product or service line you received from us, or a bankruptcy.

As noted above, we compile Website usage statistics from data collected through cookies. We may publish those statistics or share them with third parties, but they don’t include Personal Data.

Except as set forth in this Privacy Policy, we do not share Personal Information with third parties.


Protection of Personal Data

We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Markable, Markable’s services, or any information provided to us in connection with the data we collect through Markable’s services will be free from unauthorized access by third parties.

We also take reasonable steps select vendors who make limited and legal use of your Personal Data. Unfortunately, even with these measures, we cannot guarantee the security of Personal Data. By using our Website, you acknowledge and agree that we make no such guarantee, and that you use our Website at your own risk.

Keeping your information safe:

We care about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through Markable’s services. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from us, at all times. However, we cannot ensure or warrant the security of any information you transmit to us or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your account settings may also be affected by changes to the functionality of third party sites and services that you add to the our services, such as social networks. We are not responsible for the functionality or security measures of any third party.

Compromise of information:

In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations. By using our products and services, you agree that we may notify you of any security breach through email and that notification will only occur after we confirm an actual breach occurred.


Accessing and Correcting Your Personal Data

You can access and change any Personal Data we store by contacting us via e-mail, at legal@markable.ai


Special Terms related to the European Economic Area

If you are in the European Economic Area (“EEA”), the provisions of this Section H apply to you, effective May 25, 2018.

Legal Basis for Processing

We may process your Personal Data because you have given us permission to do so (e.g., by sending data through our contact or order forms), because the processing is in our legitimate interests and it’s not overridden by your rights, or because we need to process your Personal Data to comply with the law.

Your Rights Under the General Data Protection Regulation (“GDPR”)

If you wish to know what Personal Data we hold about you, to have us remove it, or otherwise to exercise your rights, please contact us at legal@markable.ai. In some cases, you also have the following rights related to your Personal Data:

  • The right to access, update, or delete your Personal Data.

  • The right of rectification—to have your information altered if it is inaccurate or incomplete.

  • The right to object to our processing of your Personal Data.

  • The right of restriction—to request that we restrict how we process your Personal Data.

  • The right to data portability—to receive a copy of the information we have on you in a structured, machine-readable, and commonly used format.

  • The right to withdraw consent to our processing of your Personal Data.

  • The right to complain to an EEA data protection authority (a government agency) about our management of your Personal Data.


Amendment of This Privacy Policy

We may change this Privacy Policy at any time by posting a new version on this page or on a successor page. The new version will become effective on the date it’s posted, which will be listed at the top of the page as the new Effective Date.


Contacting Us

For questions about this Privacy Policy, please contact us at legal@markable.ai.